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QualityQUALITY POLICY AS/NZS ISO 9001:2000 Purgon Engineering Pty. Ltd. will provide products, which conforms to the contractual requirement of its customers and all applicable regulatory authorities. To meet these objectives Purgon Engineering Pty. Ltd. has established and maintains an effective and Business Management System in accordance with AS/NZS ISO 9001:2000. Conformity of systems to customer requirements is based on objective evidence. Purgon Engineering Pty. Ltd. ensures that all personnel are conversant with the company’s strategy, goals and objectives. Quality certificate TQCSI webpage http://www.tqcsi.com/TQCSI2/2007062514160212804148.pdf TOTAL QUALITY MANAGEMENT IMPROVEMENT Purgon Engineering is committed to continuous quality improvement through Total Quality Management Philosophies. This is a way of ensuring customer satisfaction through the involvement of all employees in learning how to reliably produce and deliver quality products and services. Purgon Engineering approach to Total Quality Management encompasses involvement in the following areas:
GUIDE TO IMPROVEMENT STRATEGIES, GOALS AND OBJECTIVES Response to internal problems and customer concerns do not address the source of quality problems. They are reactive instead of proactive and are wasteful in terms of the resources needed to check data and identify corrective action. By contrast, "Doing It Right The First Time Everytime" require preventive strategies. Prevention of problems, which cause waste and error, requires the establishment of a high degree of confidence in products and services that will contribute to consistently acceptable results. This means concentrating on planning, preparation, safety, training, maintenance, analysis and other relevant preventive "strategies". Monitoring of processes, products and services at Purgon Engineering is performed primarily to confirm that systems are working. When problems are revealed, they indicate where the system can be improved. New processes represent an opportunity to incorporate previous lessons learnt, and to ensure requirement will be met in a predictable way. Fundamental improvements are achieved by planning and design of processes to increase their capability and stability under all operating conditions. Better capability means less monitoring is needed. Every problem encountered represents an opportunity to improve. Continual improvement of Purgons products and processes will provide competitive advantages and secure a future for the Company. The following are part of Purgon Engineering quality and mandates for continued growth through improvement of quality.
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